Vinted Shoppers Share Frustration Over Size Changes
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
This online marketplace has updated its sizing categories for women's and children's clothes but did not contact every member regarding the update.
Social Media Backlash
Many shoppers and sellers are posting online stating that platform listings now display a different size category versus the original listing due to the recalibration.
Vinted explained the revised method more closely matches comparable marketplaces.
They have suggested members to examine their items and update the measurements by hand when needed, causing user dissatisfaction.
Measurement Approach Updates
Earlier, the measurements included one number and one letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size used to be a 12 but currently displays as UK 16-18.
User Accounts
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Required Changes
A different user, from Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: earlier, Vinted reversed a change to its shipping options after backlash from users.
